Privacy
Privacy policy
Effective 12 October 2026. Your home, defects and photos stay on your phone; this notice says what a claim holds and your rights.
Who is responsible
INVERSIONES ARISTIZABAL ESCOBERO S.A.S. (NIT 901.947.356-1, Cámara de Comercio Aburrá Sur, Envigado, Antioquia) publishes this app and this notice and is the data controller for what it receives from you. Questions and requests: inversionesaristizabalescobero@gmail.com or +57 320 701 0319.
What this notice covers
The Android app Aristizabal Escobero Handover Check and its website, including the warranty calculator and the claim letter on the website. Both work without an account.
What the app does
It keeps the details of the home you received, the defects you find with their photos, the legal warranty dates and the claims you send. It has no internet permission.
What the app stores on your phone
The home's name, address and project, the handover and occupancy dates, your name, an optional ID number, phone and email, the builder's details, the rooms, each defect (room, category, severity, description, location, notes, the date found, its state) and every claim you confirmed as sent with its date, text, visit and answer dates.
Photos
You choose photos with Android's photo picker; the app gets only the ones you pick, copies them into its private folder at a reduced size and never reads your gallery.
Other people in photos
Photograph the defect, not people. If a photo shows someone, do not attach it to a claim without their consent.
What a claim holds
The letter to the builder: the home, the handover date, your name and contact details, the optional ID number and the defects you chose, with their photos when you share them.
How a claim is sent
Through apps you choose on your phone: the share sheet (with the photos), your email app (the letter only) or a phone call to the builder. Those apps handle the message under their own terms. The app asks afterwards whether you sent it and records it only if you say yes.
What the builder does with a claim
INVERSIONES ARISTIZABAL ESCOBERO S.A.S. uses a claim it receives to answer the warranty: the receipt, the verification visit, the written answer and any repair. It keeps the claim as long as the warranty and the law require and then deletes it. A claim sent to another builder is handled by that company.
No accounts, tracking or advertising
There is no sign-in, no analytics, no advertising identifier, no crash reporting to a server and no cookies on the website.
Permissions
The app asks for no permission at install and has no internet access. The photo picker needs no permission.
Sensitive data
The app never asks for sensitive data (Ley 1581 de 2012 art. 5). Do not write it in notes, and do not photograph documents you do not want to share.
Security
The app's data and photos stay in its private storage on the phone. Android backups of the app are switched off. No server copy exists.
Keeping and deleting
Everything stays until you delete it; deleting a defect deletes its photos, and uninstalling removes everything the app stored.
Your rights
Under Ley 1581 de 2012 art. 8 you may know, update and correct your data; ask for proof of the authorisation you gave; be told how your data has been used; complain to the Superintendencia de Industria y Comercio (SIC) once you have made a query or claim to us; revoke the authorisation or ask for deletion when the law allows; and access your data free of charge.
Queries and claims
Write to inversionesaristizabalescobero@gmail.com or call +57 320 701 0319. Queries are answered within 10 working days, extendable once by 5 (art. 14). Claims are answered within 15 working days, extendable once by 8 (art. 15); if a claim is incomplete, we ask you within 5 working days to complete it, and if it is not completed within 2 months it is considered withdrawn. Before going to the SIC you must first make the query or claim to us (art. 16).
Changes to this notice
Effective 12 October 2026. If this notice changes, the app and the website show the new date and what changed.
Contact
INVERSIONES ARISTIZABAL ESCOBERO S.A.S. · Envigado, Antioquia · inversionesaristizabalescobero@gmail.com · +57 320 701 0319.